Game validation errors
Clear the most common game-specific blockers so your campaign can publish.
Your campaign won't publish, and the message points at the game itself rather than at shared rewards, dates, or notifications. Work through the causes below to clear it.
Game issues usually appear under Touchpoints
When the blocker is about the game, it usually shows under Touchpoints. A shared reward, date, or notification can also block a game, but you fix those from the campaign side, covered in Validation & publishing.
Symptom
You select publish, and the campaign stays blocked. The message names a game setting, a missing prize, a missing image, or an empty option set.
Likely causes
When the blocker isn't about the game
If the message is really about rewards, notifications, dates, or publishing rules, move to the platform articles below instead of staying in the game configuration.
Related
Validation & publishing
Use the full validation workflow when the blocker is not game-specific.
Link rewards to a game
Fix missing or stale reward links from the game configuration side.
Why didn't my reward distribute?
Continue with reward-linking, quantity, schedule, and mode mismatches.
Probability weights don't sum to 100
Go deeper on the most common probability-based game error.