Scratch Card

Choose the Scratch Game type

In Build, open Touchpoints, select Add New Touchpoint, then pick Scratch Game from the type grid.

Give the touchpoint a clear internal name. That same name appears in validation messages when something needs fixing.

Open the touchpoint

Select Configure on the scratch card touchpoint you just added.

Set the page appearance

Open the Appearance tab and upload the Background Image that frames the play screen.

Add the title and subtitle

Still on Appearance, add the Title and Subtitle players read before they scratch. Use the description field to explain the prize mechanic in advance.

This tab controls the page around the card. The scratchable card itself is built in the next steps.

Open the scratch card builder

Scroll to Scratch Card Design and select Create Scratch Card (or Edit Scratch Card if you are updating an existing card).

Upload the scratchable cover

In the builder, stay on Front Side (Scratchable) and upload the Front Image (Scratchable Cover) — the layer players rub away.

Switch to Back Side (Branding) to add optional reverse-side art, then return to the front side when you are done.

Save the scratch card

Select Create Scratch Card in the builder to generate the card image OmniLab Pages uses. The Scratch Card Design panel then lists the generated asset and shows Cover Image: Generated.

Use View to preview the card or Clear to start over. Prepare each winning and losing reveal image in landscape format so it stays readable in the wide reveal area.

Choose how winners are determined

Open Outcomes. Under How Winners Are Determined, pick the mode that fits your campaign:

• Random Chance — every player has a set percentage chance to win each reward. Use this for fixed odds. The combined total across winning and losing options must equal 100.
• Scheduled Rewards — distributes rewards on specific days and times, which suits limited-quantity promotional items. Use this when you want to control timing. Choose Simple for one continuous date range, or Advanced to set up attribution slots after you link each winning reward.

Or schedule the winning moments

Select Scheduled Rewards to distribute wins on specific days and times instead of by fixed odds — ideal for limited-quantity seasonal prizes. A Rewards distribution panel appears: choose Simple for one continuous date range, or Advanced to define attribution slots after you link each winning reward.

The dates here control only when winning moments occur — use the Dates tab to set when players can actually play. This example keeps Random Chance, so switch back to it before saving if you don't need scheduling.

Configure the winning option

Expand Winning Option 1. Set its Probability, use Configure Option Image to upload the reveal image winners see, write the Winning Option Message, and pick the reward under Link with a Luck Based Game Reward.

Configure the losing outcome

Expand Losing Outcome. Set its Probability, use Configure Option Image to upload the miss image, and write the Losing Message shown when the player does not win.

The winning and losing probabilities must total exactly 100.

Review the shared tabs and test

After Appearance and Outcomes, review the shared tabs as needed: Terms & Conditions, Restrictions, Dates, Gamification, and Advanced.

Use the Dates tab for overall play availability. Turn on Override Campaign Dates to give this touchpoint its own window inside the campaign dates. Under Scheduled Rewards, the dates in Outcomes only set when the winning moments are distributed.

Save the touchpoint, open a preview or published page, and test both a winning reveal and a losing reveal before launch.