The customer activation platform.Every interaction becomes a qualified contact. Book a demo

Link rewards to a game

Connect the right reward to the right game path, then use the Platform rewards guide for the full validation rules.

In this article, you'll see where reward links usually live in Games, and when to switch to the canonical Platform rewards article for full setup and troubleshooting.

Creating a reward in Build -> Rewards is not enough on its own. The reward must also be referenced by the game or offer that should distribute it.

Game familyWhere you link the rewardTypical use
Luck-based gamesOutcomes -> winning optionsWheel, Scratch, Reveal, Simple / Instant Win, and 3D Selection
Skill-based gamesPerformance Rewards in the game configurationMemory, Quiz, Form, and Catcher
OffersAssociated RewardOffer-based claim flows

Lottery-capable game flows also need the game mode and the reward type to match, so review both sides of the setup together.

Match the reward type to the game behavior

A luck-based winning option expects a compatible instant-win or lottery reward. A skill game expects a leaderboard-style reward. An offer expects an offer reward configured for offer distribution.

Quick checklist before you validate

  • the reward already exists in Build -> Rewards
  • the reward type matches the game behavior
  • the game or offer is enabled and saved
  • quantity and dates are still usable
  • the reward is linked in the correct game area, not only created in the reward library

Next steps

Was this helpful?

Optional comments help us improve this page for future authors and readers.

On this page