Create a reward

Build a prize step by step in Build > Rewards: its type, name, icon, quantity, winner message and how winners claim it.

2 min read

Every prize in a campaign is a reward. You create it once, then link it to the game, offer or rule that hands it out. Here, Lindenhall creates a free hot chocolate that its Winter Wheel will give away. The steps are the same for every type; the other reward pages add what's specific to each.

Create the reward

Open the campaign in Studio. It opens on Build.

  1. Select the Rewards tab.

    Build with the Rewards tab highlighted

  2. Select Add New Reward.

    Rewards tab with Add New Reward highlighted

  3. Choose what the reward belongs to, here Create a Game Reward.

    Create New Reward window with Create a Game Reward highlighted

    Not sure which? See About rewards.

  4. Choose how it's won, here Luck Based Reward.

    Game reward types with Luck Based Reward highlighted

  5. Select Create Luck Based Reward.

    Create New Reward window with the Create Luck Based Reward button highlighted

    The reward is created at once, named after its type.

  6. On the new card, select Configure.

    New Luck Based Reward card with its Configure button highlighted

Name it

  1. Select the pencil next to the name.

    Reward settings with the pencil next to Luck Based Reward highlighted

  2. Enter a name you'll recognise, here Hot chocolate.

    Reward name changed to Hot chocolate, highlighted

    This name is for your team. It's the one Studio shows when you link the reward.

Set what participants see

  1. Open Appearance.

    Reward settings with the Appearance section highlighted

  2. Under Icon, select Select attachment.

    Appearance with the Icon Select attachment button highlighted

  3. Choose the icon: point at it, then select Select File.

    Images & Files library with the hot chocolate icon highlighted

    A square 800 × 800 image with a transparent background works best. See Image & asset specs.

  4. Select Save.

    Images & Files library with the icon selected and Save highlighted

  5. Enter the Title participants see.

    Appearance with the Title Hot chocolate, highlighted

  6. Replace the sample Subtitle with a short description.

    Appearance with the Subtitle filled in, highlighted

Set how many

  1. Open Reward Quantity.

    Reward settings with the Reward Quantity section highlighted

  2. Enter the Quantity, here 200.

    Reward Quantity with Quantity 200, highlighted

    Once 200 hot chocolates have been won, nobody else can win one.

Write the winner message

  1. Open User Messages.

    Reward settings with the User Messages section highlighted

  2. Under Messages for Winners, enter the Title.

    Messages for Winners with the Title You won a hot chocolate!, highlighted

  3. Enter the Subtitle: tell winners how to collect their prize.

    Messages for Winners with the Subtitle filled in, highlighted

    Draw rewards also have messages for people who are eligible and for people who don't win: see Lottery rewards.

Choose how winners claim it

  1. Open Redemption Settings.

    Reward settings with the Redemption Settings section highlighted

  2. Under Redemption Display Mode, choose Simple Mode.

    Redemption Display Mode with Simple Mode highlighted

    Simple Mode shows the winner message only. Secure Mode also shows a unique code: see Coupons and redemption.

  3. Select Save.

    Reward settings with the Save button highlighted

The reward stays INVALID until something can hand it out. Link it next.

Hot chocolate reward card on the Rewards tab, marked INVALID until it's linked

If publishing is blocked

  • The reward has no title: fill it in under Appearance. A missing icon only warns.
  • The quantity is 0: enter 1 or more under Reward Quantity.
  • The winner message has no title: fill it in under Messages for Winners. A missing subtitle only warns.
  • Nothing hands the reward out: link it to a game or offer, or give a global reward its trigger. See Link rewards to touchpoints.

Next steps

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