The customer activation platform.Every interaction becomes a qualified contact. Book a demo
The customer activation platform

Run every experience on one customer profile.

One customer profile, activated across every channel you run.

Trusted by 170+ brands, malls & venues

The activation layer for B2C marketing teams.

OmniLab turns anonymous traffic into identified, opt-in audiences — then keeps them moving through activation, loyalty, and revenue-driving experiences.

Stage 01 — Acquire

Convert traffic into opt-in customers.

Paid media, organic, social, on-site QR codes, and screens all feed the same activation flow.

  • Interactive experiences lift conversion from traffic to sign-up
  • Audience optimisation lowers cost per opt-in through higher conversion
  • One flow from anonymous reach to identified audience
Stage 02 — Enrich

Capture zero & first-party data.

Every activation adds profile, preference, and behavioural signals that make future targeting more relevant.

  • Capture data at the moment of participation, not after the fact
  • Enrich customer profiles with behavioural insights and declared preferences
  • Keep audience data connected to CRM and future campaign orchestration
Stage 03 — Grow loyalty

Earn the next visit, not just the first.

Games, Treasure Hunts, Events, and Rewards give audiences a reason to come back.

  • Gamified engagement keeps participation active over time
  • Connect activation to visit frequency, satisfaction, and loyalty
  • Retention loops built into the activation layer, not bolted on
Stage 04 — Accelerate revenue

Turn audiences into sales and new monetisation.

Activation becomes a growth machine when it drives direct sales, supports partner campaigns, and creates monetisable audience value.

  • Support stronger partner and brand programmes with activation data
  • Connect known audiences to direct sales and conversion journeys
  • Foundation for recurring revenue from sponsored experiences and media inventory
Customer acquisition engine

Turn anonymous traffic into
identified, opt-in audiences.

Paid media, organic, on-site QR, social, and screens feed the same flow. Interactive formats lift conversion. Profiles flow straight into your stack.

Explore Platform
Audience funnel
Last 30d
01Reach
0
Paid + organic impressions
02Acquired
0
78.4% of reach
03Opt-in
0
83.7% of acquired
04Participated
0
87.8% of opt-in
05Won
0
88.5% of participated
Conversion
51%
Cost per click
€0.15
Trend
↗ +32%
Paid media
On-site QR
Organic
Screens
Platform

One platform underneath every activation you run.

Acquire opt-ins, run gamification and rewards, see every campaign in real time, and sync first-party data into the rest of your stack.

  • Acquire new subscribers at every touchpoint
  • Built-in forms and progressive profiling
  • Real-time campaign dashboards
  • CRM, marketing automation, and CIAM integrations
See Platform
Games
Events
Treasure Hunts
Transactions
Smart Links
OmniLab Platform
The operating layer for activation
Live
Acquisition
Forms · QR · CIAM
Enrichment
Profile · preferences
Rewards
Loyalty · vouchers
Analytics
Real-time · attribution
+24
Integrations
Success plan

Software, support, and creative — under one plan.

OmniLab combines software, support, and creative enablement so teams can keep shipping stronger activations over time.

01

Structured onboarding

Platform training, account setup, and your first campaign built together.

02

Monthly business reviews

Performance review, campaign recommendations, and continuous optimisation against your KPIs.

03

Ongoing training

Every new team member gets trained — no need to rebuild knowledge transfer internally.

04

Digital studio

3D and AR experiences, WOW campaigns for key moments, and dedicated creative support for standout launches.

Maturity model

How mature is your activation today?

Most teams get stuck in one-off activation. OmniLab helps move from digital acquisition to activation as a growth machine.

Level 01
Foundational

Customers are acquired mostly in digital channels, and activation is still treated as a campaign task.

Level 02
Structured

Customers are activated repeatedly through standardised phygital experiences.

Level 03
Performing

Always-on activation adapts to behaviour and continuously enriches customer profiles.

Level 04
Leading

Activation drives brand partnerships and media monetisation at scale.

Get in touch

Talk to the team.

Tell us about your activation goals — we'll come back within one business day with a tailored walkthrough.

  • 30-min product tour
    Tailored to your industry and stack.
  • ROI projection
    Based on your reach and channels.
  • Onboarding plan
    Dedicated Customer Success Manager and training plans to support your team.
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Ready when you are

Turn activation into a growth machine.

Start with Platform, then add the apps that fit your acquisition, engagement, and revenue goals.