v1.13.3
Released 3 November 2026: a reason for each refused booking, accurate Performance figures, one wording in Bookings, and a glow for 3D Selection.
Released 3 November 2026.
Check this if a tool reads your exports
Column names, status values and date formats changed in five export files. Dates, statuses and Studio's column names now also follow the Studio language of whoever downloads the file. If a spreadsheet, a macro or another tool reads these files, check it against the table below before its next import.
Export changes
| File | Before | Now |
|---|---|---|
| All Bookings CSV | Reservation time, Start Date, Touchpoint | Booking Time, Slot Start Date, Activity |
| All Bookings CSV | Statuses CONFIRMED, CANCELLED, CHECKED_IN | Confirmed, Cancelled, Checked-in |
| All Bookings CSV | Answer columns such as attendee1.form.Age | Attendee 1 · Age |
| Waitlist Entries CSV | Touchpoint | Activity |
| Performance CSV | Fixed keys: event_title, date, confirmed, cancelled, participations, checkin_rate, then, by slot only, total_tickets and booking_rate | The table's columns, in its order: Activity, Slot or Date, Total Tickets, Confirmed, Booking Rate, Cancelled, Check-ins, Check-in Rate |
| Performance CSV | Periods as keys, such as 2026-10 | Written out, such as October 2026 or October 26, 2026 to November 1, 2026 |
| Participation forms data | Contact ID | External ID (same value) |
| Form answers with participant data | External ID and Contact ID, with the same value | External ID only |
See Download the bookings CSV and Exports & reports.
Games
3D Selection models can glow. On the Appearance tab, under Advanced Settings, a new Glow on emissive parts switch adds a glow around the parts of the model made with an emissive material, such as a lantern's flame. Choose Soft, Medium or Strong. See 3D Selection Game.
Memory games open on iPhones. On an iPhone, a Memory game, especially one embedded in your website, could reload just after its board appeared and then stay on its loading spinner. It now opens and plays. See Memory.
Events
A refused booking now says why. When a booking can't go through, the booking or check-in page shows a message: Already booked, You already have a booking, Too many tickets, Booking not open yet, Booking closed or Time slot over. Before, these refusals showed nothing. You can change their wording in Campaign Translation. See Configure booking restrictions.
Accurate Performance figures. The Performance tab in Bookings lists every slot of every Activity, booked or not. Total Tickets and Booking Rate now show in the daily, weekly and monthly views too, and capacities come from the campaign as last published or previewed, so a change you've only saved no longer skews the Booking Rate. Weeks run from Monday to Sunday, times follow your organisation's time zone, and the CSV matches the table. If you compare with an earlier download, expect different figures. See Booking analytics.
Bookings no longer follows your draft. All Bookings showed your Activities, names and ticket types as last saved, so removing an Activity from your draft hid its bookings. It now shows them as you last published or previewed them. See Access bookings & tickets.
Bookings follows your Studio language. In a French Studio, the Bookings tabs could show dates in English, and they called an Activity a touchpoint or an event. All Bookings, Performance and Waitlist Entries now write dates in full with 24-hour times, in the language you use Studio in: October 29, 2026, 13:00 or 29 octobre 2026, 13:00. Statuses are translated, and filters and columns say Activity instead of touchpoint or event. The Status filter in All Bookings no longer offers Waitlist: people waiting are in Waitlist Entries. The files changed the same way: see Export changes.
The bookings file shows each participant's opt-in. The Opt-in column of the All Bookings file read false for everyone. It now shows each participant's current opt-in. See Download the bookings CSV.
Waitlist Entries shows the Full Name. When people sign up with a single full-name field, the table has a Full Name column, as All Bookings does, so they're no longer listed by email only. See Manage the waitlist.
Event Host App: Find by Slot lists every slot. Find by Slot showed "No slots available" for an Activity with a weekly schedule, and could miss specific dates that weren't added in date order. It now lists them all. See Manual check-in.
Event Host App search finds every name. Search now finds people who signed up with a single full-name field, not only those with a first and a last name. See Manual check-in.