Configure booking restrictions
Limit how often one person can book an Activity, and require a code before anyone can book.
| To | Use | Example |
|---|---|---|
| Stop one person booking too often | Booking Restrictions in the Slots tab | One pottery session per child per week |
| Cap the seats in one slot | Ticket capacity | 12 places per session |
| Let only invited people book | Validation Pools in the Restrictions tab (create the codes) | A workshop for loyalty members |
Limit bookings per person
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In the Activity's Slots tab, scroll to Booking Restrictions.
On a Check-In Only Activity, the same switches limit check-ins, such as Limit check-ins per participant.
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Turn on Limit bookings per participant.
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Enter the Maximum bookings per participant.
Limit bookings per day or week
Skip to step 8 if one overall limit is enough.
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Turn on Limit daily bookings per participant.
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Enter the Daily booking limit.
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Turn on Limit weekly bookings per participant.
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Enter the Weekly booking limit.
Require a validation code
Skip to step 13 if anyone can book.
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Select the Restrictions tab.
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Turn on Validation Pools.
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Select Choose existing pool.
No pool yet? Select Create a new pool, give it a Pool Name, the Number of codes to generate and an Expiry Date, then Generate Pool. See Restrictions.
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Tick the pool.
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Select Continue.
Bookers then need a valid code from that pool.
Save
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Select Save.
How the limits work
- Studio checks the limit when someone books. Over the limit, the booking is refused and they're told they've booked the maximum.
- Only confirmed bookings count. A cancellation gives the booking back, and a waitlisted booking counts once it's confirmed.
- Daily and weekly limits count bookings in that day or week. Maximum bookings per participant counts them across the whole Activity.
If publishing is blocked
- Booking limit is 0 or invalid: enter a number above 0, or turn off Limit bookings per participant.
- Validation Pools is on, but no pool is chosen: choose a pool, or turn off Validation Pools.