Access bookings & tickets

Find a guest's booking in Studio, read their booking form answers, and download their ticket.

1 min read

Every booking lands in Bookings, with one row per ticket: who booked, which session, which ticket and its status. Here, Lindenhall looks up Daisy Reid's place at the Kids' Pottery Workshop.

Find a booking

  1. In the campaign, select Participants > Bookings.

    Campaign menu with Participants open and Bookings highlighted

  2. Type the guest's name or email in Search.

    Bookings searched for Reid, with the Search box highlighted and Daisy Reid's booking below

  3. (Optional) To narrow the list, select a filter such as Touchpoint.

    Bookings filters with Touchpoint highlighted

  4. Tick the value to keep, here Kids' Pottery Workshop.

    Touchpoint filter open, with Kids' Pottery Workshop highlighted

    Start Date, Status and Ticket Type filter the same way.

Read the booking form answers

Find the booking, then:

  1. On the booking, select the Attendees icon.

    Daisy Reid's booking with the Attendees icon highlighted

    Attendee Information shows what was entered for each ticket, here the child's name, age and needs.

    Attendee Information window with the child's first name, age and allergies

Download a ticket

Find the booking, then:

  1. On the booking, select Ticket.

    Daisy Reid's booking with the Ticket button highlighted

    The ticket downloads as a PDF with its QR code, to send again to a guest who lost it. Ticket disappears once a booking is cancelled or checked in.

Next steps

On this page

Find a bookingRead the booking form answersDownload a ticketNext steps