Booking analytics
See how full each session is, how many places were cancelled, and how many guests came.
1 min read
The Performance tab in Bookings counts places per session, day, week or month, for each Activity. Here, Lindenhall checks how the Autumn Workshops are filling.
Read the numbers
In Participants > Bookings:
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Select the Performance tab.
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Under Group by, choose Slot, Daily, Weekly or Monthly.
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(Optional) Under Event, choose one Activity.
With one Activity chosen, a Ticket Type filter appears too.
Download this view
With the grouping and filters you want on screen:
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Select Download CSV.
What each column means
| Column | Meaning |
|---|---|
| Total Tickets | The places the session offers, for every ticket type. By slot only. |
| Confirmed | Places booked |
| Booking Rate | Confirmed out of Total Tickets, all ticket types together: 100% means every type is sold out, so one type can be full below 100%. By slot only. |
| Cancelled | Places booked, then cancelled |
| Check-ins | Guests who were checked in |
| Check-in Rate | Check-ins out of Confirmed: see Check-in rates & no-shows |
Only sessions with at least one booking are listed.