Offers Pass

Bundle several deals behind one sign-up: players unlock the pass once, then claim each offer at the counter.

3 min read

An Offers Pass holds a set of offers. Players sign up on the pass, then show each offer where they claim it. Here, Lindenhall's Winter Offers Pass holds three deals: 20% off at the Food Court, a free hot drink with any cake, and free gift wrapping.

The Winter Offers Pass on a phone: the banner, the terms checkbox, Unlock the offers, and the three locked offers

Before you begin

Thumbnail Image

Required

The square tile shown in carousels and campaign listings — not on the play screen. Offer passes and interactive totems use it as their image too.

  • Requiredwhen the campaign has a landing page
  • Size800 × 800 px
  • Aspect ratio1:1
  • FormatsJPEG / WEBP / PNG
Examples

Reward Icon

Optional

The icon that represents a reward.

  • Optional
  • Size800 × 800 px
  • Aspect ratio1:1
  • FormatsJPEG / WEBP / PNG

Circular design and a transparent background work best.

Examples

Add the pass

  1. In Build > Touchpoints, select Add New Touchpoint.

    Touchpoints with Add New Touchpoint highlighted

  2. Select Offers Pass.

    Create a new touchpoint window with the Offers Pass tile highlighted

  3. Select Create.

    Create a new touchpoint window with the Create button highlighted

  4. On the new pass, named New Offer Pass, select Configure.

    New Offer Pass card, INVALID, with its Configure button highlighted

  5. Select the pencil next to the name.

    New Offer Pass settings with the pencil next to the name highlighted

  6. Enter the pass's name, then press Enter.

    Name field reading Winter Offers Pass, highlighted

Set the pass page

These steps are on the General tab. To choose a picture, select Select attachment, point at the file, select Select File, then Save.

  1. Under Banner Image, choose the picture at the top of the pass.

    Banner Image with the winter offers banner chosen, highlighted

  2. Replace the Title.

    Title Winter Offers Pass, highlighted

  3. Replace the Subtitle: one line on what the pass gives.

    Subtitle reading Sign up once, then show each deal at the counter, highlighted

  4. Write the Description: how players unlock and use the offers.

    Description explaining how to unlock the offers and use them at the counter, highlighted

Choose how offers unlock

  1. Select the Rules tab.

    Offers Pass settings with the Rules tab highlighted

  2. Choose Offers are independent or Offers are not independent.

    Choose how offers are unlocked, with Offers are independent selected, highlighted

    • Offers are independent: players can hold several offers at once. Each follows its own reward's settings.
    • Offers are not independent: unlocking one offer closes others. A definitive reward closes every other offer for good, and a daily one closes them for the rest of that day.
  3. Select Save.

    Offers Pass settings with the Save button highlighted

Add the offers

On the pass card, under Available Offers:

  1. Select +.

    Winter Offers Pass card, Offers: 0, with the + tile highlighted

  2. Select the New Offer that appears.

    Available Offers with the New Offer tile highlighted, and Offers: 1 on the pass card

  3. Select the pencil next to its name.

    New Offer settings with the pencil next to its name highlighted

  4. Enter the offer's name, then press Enter.

    Offer name field reading 20% off at the Food Court, highlighted

  5. Select Save.

    Offer settings with the Save button highlighted

Repeat for each offer. Here, Lindenhall adds Free hot drink with any cake and Free gift wrapping. To remove an offer, select the bin on its tile, then Delete.

Give each offer its reward

Each offer needs an Offer Reward of its own: what players get, and how many can claim it. Create it in Build > Rewards and choose the offer there: see First Come First Served rewards. Then, back on the pass card:

  1. Select the offer.

    Available Offers with the 20% off at the Food Court tile highlighted

  2. Under Offer Reward, choose the reward made for it.

    Offer Reward set to 20% off at the Food Court, highlighted

  3. Select Save.

    Offer settings with the Save button highlighted after choosing the reward

Repeat for each offer. Once every offer has its reward, the pass card reads VALID.

Winter Offers Pass card with its three offers, VALID

Publish the campaign again for players to see the pass: see Publish a game.

The pass's other tabs

Terms & Conditions, Dates and Restrictions work as on any touchpoint:

Each offer has its own Restrictions tab too.

If publishing is blocked

  • The pass has no banner, title or description: fill them in on the General tab.
  • The pass has no offers: add one under Available Offers.
  • An offer has no name: rename it with the pencil.
  • An offer has no reward, or its reward was made for another offer: create an Offer Reward for this offer, and choose it under Offer Reward.
  • Two offers share a reward, or a game uses it too: give each offer its own Offer Reward.
  • An offer's reward is switched off: switch it back on, or choose another.

See also Game validation errors.

Next steps

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