Configure opt-in at touchpoint level

Give one touchpoint its own consent sentence and terms, such as a quiz with its own rules.

1 min read

At touchpoint level, each touchpoint has its own checkbox text and terms. Here, the Winter Quiz links to its own rules page. Use it only when touchpoints really need different terms: every touchpoint is then set on its own.

Set the scope

Set Terms & Conditions Scope to Touchpoint Level with steps 1 to 3 of Enable opt-in and choose scope.

  1. Check the card shows TOUCHPOINT LEVEL.

    Terms & Conditions Settings card showing Touchpoint Level, highlighted

Set a touchpoint's opt-in

In Build > Touchpoints:

  1. On the touchpoint, select Configure.

    Winter Quiz card with its Configure button highlighted

  2. Select the Terms & Conditions tab.

    Winter Quiz settings with the Terms & Conditions tab highlighted

  3. Switch on Is Opt-In Required?.

    Is Opt-In Required? switched on, highlighted

  4. Enter the Opt-In Text.

    Opt-In Text reading I accept the Winter Quiz rules, highlighted

  5. Set Type to External URI, or keep PDF and attach a file as at campaign level.

    Type set to External URI, highlighted

  6. Enter the Terms and Conditions External URI.

    Terms and Conditions External URI with the rules page address, highlighted

  7. Select Save.

    Winter Quiz Terms & Conditions tab with the Save button highlighted

Repeat for each touchpoint that needs a checkbox, then publish the campaign again.

Touchpoints you leave off

A touchpoint with Is Opt-In Required? off shows no checkbox: the campaign's settings don't stand in for it. Validation warns about each one, and you can still publish.

If publishing is blocked

  • A touchpoint's opt-in text is empty: write the sentence in that touchpoint.
  • Its PDF is missing, or its address is missing or invalid: attach the file, or enter a full address starting with https://.

Next steps

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