Touchpoint dates override
Open one touchpoint later or close it earlier than the rest of the campaign, with its own before and after messages.
A touchpoint follows the campaign's dates unless you give it a window of its own. The window must sit inside the campaign dates. Here, Lindenhall's Winter Wonderland runs from September to January, and its programme page opens only from 1 to 24 December.
Set the touchpoint's own dates
In Build, open the Touchpoints tab and select Configure on the touchpoint.
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Select the Dates tab.
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Turn on Override Campaign Dates.
Studio fills in both dates, and they rarely match your campaign: set both.
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Set the Start Date, here 1 December at 10:00.
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Set the End Date, here 24 December at 18:00.
Times are in the campaign's time zone. Any date can be picked, but publishing refuses a window outside the campaign dates.
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(Optional) To show your own messages outside the window, turn on Override Campaign Messages.
With it off, the touchpoint shows the campaign's before and after texts.
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(Optional) Enter the Before Start Date Message.
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(Optional) Enter the After End Date Message.
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Select Save.
Turning Override Campaign Dates off puts the touchpoint back on the campaign's dates.
Advent calendars
On an Advent Calendar landing page, every day's touchpoint needs its own dates, and no two windows can overlap. That is what makes each day open on its own.
If publishing is blocked
- A date is missing: set both Start Date and End Date, or turn the override off.
- The window starts before the campaign or ends after it: move the dates inside the campaign dates, or change the campaign dates. See Campaign dates.
- The end is not after the start: set an end date later than the start date.
- An Advent Calendar day has no dates of its own: turn on Override Campaign Dates for that touchpoint.
- Two Advent Calendar days overlap: change the dates so each day has its own window.