Instant Win rewards (Real-Time Draw)
Tell participants on the spot whether they won: inside one game, or for activity across the whole campaign.
With an instant win, participants learn the result as soon as they take part. You can set one up in two ways.
| You want | Build |
|---|---|
| One game, such as a wheel, to decide the win | A Game Reward > Luck Based Reward, linked to the game's winning option. See Create a reward and Link rewards to touchpoints |
| A prize for taking part across the campaign, such as "play two games" | A Global Reward > Instant Win, with its own trigger, as below |
In a game, the Outcomes tab decides how winners are drawn. With Random Chance, each play has the odds you set. With Scheduled Rewards, the prizes are spread across dates you choose: see Attribution slots.
Create a global Instant Win reward
Here, Lindenhall gives a £5 gift card to anyone who plays both the Winter Wheel and the Winter Quiz. In Build > Rewards:
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Select Add New Reward.

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Select Create a Global Reward.

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Select Instant Win.

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Select Create Instant Win.

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On the new card, select Configure.

Name the reward, then fill in Appearance, Reward Quantity and the winner message, as in Create a reward.
Choose who wins it
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Open Reward Trigger.

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Choose When They Participate.

When They Sign Up gives the reward straight after registration instead.
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Under How Many Touchpoints?, choose how many they must take part in, here 2 touchpoints.

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Under Which Touchpoints Count?, choose Pick Touchpoints.

Everything counts every touchpoint of the campaign.
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Under Select a Touchpoint, choose the first one, here Winter Wheel.

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Choose the next one, here Winter Quiz.

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Under Count Multiple Times?, choose Just Once.

Every Time lets the same person win again each time they meet the rule.
Write the message for everyone else
An instant win draws a result, so people who don't win need a message too.
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Under User Messages, open Messages for Losers.

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Enter the Title.

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Enter the Subtitle.

Set when it can be won
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Open Reward Schedule.

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Keep Attribution Mode on Simple for one window.

Advanced splits the quantity across several windows: see Attribution slots.
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Set the Start Date.

Both dates start on today's date, not the campaign's, so set them.
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Set the End Date.

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Select Save.

If publishing is blocked
- The loser message is missing: fill in Messages for Losers, as in steps 13 to 15.
- The Reward Schedule has no start or end date, ends before it starts, or falls outside the campaign dates: fix both dates, as in steps 16 to 19.