Link rewards to touchpoints
A quick map of where to link each reward category so participants can actually earn it.
Use this page as a quick lookup for where to link each reward, by category, so participants can earn it. If you want the full picture of how the link works first, read How rewards connect to touchpoints.
The short version: a Global Reward is linked from inside the reward, using its Reward Trigger. A Game, Offer, or Receipt Game reward is linked from inside the touchpoint you chose when you created it.
Activities, hunts, and objects have no in-panel reward link
Activity (event) touchpoints, OmniLab Treasure Hunts, and Treasure Hunt Objects never own a reward directly — there's no reward-selection area in their settings. Reach them with a Global Reward and Reward Trigger → Pick Touchpoints.
Before you begin
- The reward already exists in Build → Rewards.
- You know the reward's category (Global, Game, Offer, or Receipt Game).
- The target touchpoint already exists.
Linking map
| Reward category / type | Where the link lives | What to remember |
|---|---|---|
| Global Reward (Lottery, Instant Win, First Come, First Serve) | Inside the reward: Reward Trigger → Everything or Pick Touchpoints | The only way to reward an Activity, Treasure Hunt, or Treasure Hunt Object. |
| Game Reward → Luck Based Reward | The game's winning option | Use logic compatible with the game's time- or probability-based distribution. |
| Game Reward → Performance Based Reward | The game's Performance Rewards | Keep one performance reward per game when possible. |
| Game Reward → Lottery | Pick the game when you create the reward | The chosen game feeds the draw; pick winners later. |
| Offer Reward | The offer's associated reward | Keep the reward dedicated to that offer. |
| Receipt Game Reward | The receipt game's winning options | Keep the reward aligned with that receipt game's own rules. |
| Activity / Event | No in-panel link — use a Global Reward's Reward Trigger → Pick Touchpoints | Activities never own a reward directly. |
| Treasure Hunt | No in-panel link — target the Treasure Hunt touchpoint with a Global Reward's Reward Trigger → Pick Touchpoints | Fires when the hunt is completed; set the completion rule (all objects or a custom count) in the hunt builder. |
| Treasure Hunt Object | No in-panel link — target that object with a Global Reward → Pick Touchpoints | Pick only that object to reward finding it. |
Link a Global Reward
Open the reward's Reward Trigger
In Build → Rewards, open the Global Reward and find Reward Trigger. You don't open a touchpoint for this — the reward itself decides what it reacts to.
Choose which touchpoints count
Set Which Touchpoints Count? to Everything for campaign-wide activity, or Pick Touchpoints to target specific ones under Your Selected Touchpoints.
Validate
Save and validate the campaign. The reward should no longer flag a linking error.
Link a Game, Offer, or Receipt Game reward
Open the touchpoint you chose at creation
These rewards are tied to one touchpoint. Open that game, offer, or receipt game.
Select the reward in the matching area
- Luck-based game: add the reward to the winning option.
- Performance game: add the reward to Performance Rewards.
- Offer: select the reward as the offer's associated reward.
- Receipt game: select the reward in its winning options.
Save and validate
Save both sides and validate the campaign to confirm the reward is earnable.
If something's blocked
- The reward can't be earned — it's not linked to any game — add it to the intended winning option in that game.
- A performance reward isn't linked to a performance game — add it to Performance Rewards for the intended game.
- You can't find a reward field on an event, hunt, or object — there isn't one. Create a Global Reward and target it with Pick Touchpoints.
- An Offer is missing an associated reward — open the offer and select its associated reward.
- A Global Reward isn't reaching a touchpoint — confirm Which Touchpoints Count? includes it and How Many Touchpoints? isn't set too high.
Related
How rewards connect to touchpoints
The full picture behind this map.
Link rewards to a game
The game-specific version of this workflow.
Why didn't my reward distribute?
Troubleshoot broken links, invalid sharing, and quantity issues.
About rewards: categories and winning methods
Revisit categories and decide whether the reward should be global or tied to one touchpoint.