Add a touchpoint to a campaign

Create a touchpoint from the type picker, then reorder, duplicate, turn off or delete it from its card.

1 min read

Adding a touchpoint takes four clicks. The setup that follows depends on the type: a game, an event, a treasure hunt. Here, Lindenhall adds a Quiz to its Winter Wonderland campaign.

Add a touchpoint

Open the campaign in Studio. It opens on Build.

  1. Select the Touchpoints tab.

    Build with the Touchpoints tab highlighted

  2. Select Add New Touchpoint.

    Touchpoints tab with Add New Touchpoint highlighted

  3. Choose the type, here Quiz.

    Create a new touchpoint window with the Quiz type selected, highlighted

    Not sure which one? See About touchpoints in a campaign.

  4. Select Create.

    Create a new touchpoint window with the Create button highlighted

  5. On the new card, select Configure.

    New Quiz card, marked INVALID, with its Configure button highlighted

    The new touchpoint goes to the top of the list with a placeholder title, "New Interactive Totem". It stays INVALID until you fill in its settings, and the campaign can't be published until then. Your changes reach participants only when you publish again.

Reorder, duplicate, turn off or delete

  1. On the touchpoint's card, select the three-dot menu.

    New Quiz card with its three-dot menu highlighted

    Menu itemWhat it does
    Move Up, Move DownChanges the order of the cards
    Duplicate TouchpointAdds a copy with the same settings
    Disable TouchpointKeeps the touchpoint but hides it from participants
    DeleteRemoves the touchpoint for good
  2. To remove it, select Delete.

    Card menu with Delete highlighted

  3. In Delete Touchpoint, select Confirm.

    Delete Touchpoint window with the Confirm button highlighted

    Deleting can't be undone. If fewer than two active touchpoints would be left, Studio also warns that the campaign's landing page will be turned off. Select Yes, Continue to go ahead.

    Landing Page Will Be Disabled window with Yes, Continue highlighted

Next steps

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