Notifications
Send the right email automatically when a campaign event happens, and tailor it by reward or Touchpoint.
Set up the emails your campaign sends automatically — winner announcements, booking confirmations, reminders, and more — and choose whether one message covers everything or each reward gets its own.
About notifications
Learn how notification emails are triggered, scoped, and activated in OmniLab.
Notification types reference
Review each notification type, its trigger, scope options, and where it applies.
Configure notifications globally
Use the Global tab to apply one notification email configuration everywhere that type can send.
Configure notifications by touchpoint
Use the per-object notification mode when different rewards or Touchpoints need different email content.
Email content, banners, CTAs
Review the shared email fields and best practices used across OmniLab notification emails.
Personalise emails with dynamic fields
Drop in details like the recipient's name, prize, or booking time so each email feels personal.