Choose the right form for an event
Pick between the booking form, the check-in form and the participation form by when the question should appear.
1 min read
An event can ask questions at three moments. Choose the form by when you need the answer.
| Form | Appears | Set it in | Example question |
|---|---|---|---|
| Booking Form | While someone books a ticket | The ticket, in Slots > Tickets | Child's age, allergies |
| Check-in Form | When someone arrives | Slots > Check-in | How did you hear about us? |
| Participation form | When someone joins the campaign or touchpoint | Campaign or touchpoint settings | Experience level, favourite store |
For most bookable events, the booking form or the check-in form fits best. Use the participation form when the question isn't tied to a booking or an arrival.