Configure at campaign level

Apply one shared participation form across the Campaign and choose how often participants fill it.

Set up one participation form that every Touchpoint uses, and decide whether participants fill it once for the Campaign or once per Touchpoint. This is the simplest setup when the same questions apply everywhere.

Before you begin

  • In OmniLab Studio > Build > General > Participation Form Configuration, the scope is set to Campaign Level.
  • You know which form layout you want to use.
  • You want one shared form across the Campaign.

Steps

Open Participation Form Configuration

Go to Build > General and select the edit icon on the Participation Form card.

Campaign Build view, General tab, with the Edit Participation Form button highlighted

Turn on Enable Form Schema

Turn on Enable Form Schema so the shared form becomes active for the Campaign.

Edit Participation Form dialog with the Enable Form Schema toggle highlighted

Select the form layout

Choose the layout you want to reuse across the Campaign. To use a new one, create it with Create new schema before you save.

Edit Participation Form dialog with the Select Form Schema dropdown highlighted

Choose how often participants fill it

Pick one of the two campaign-level options:

  • Once per campaign when one submission should cover the whole Campaign.
  • Once per touchpoint when the same form should be filled again for each Touchpoint.

Edit Participation Form dialog with the Form Frequency options highlighted: Once per campaign and Once per touchpoint

Save

Select Save to apply the shared setup.

Edit Participation Form dialog with the Save button highlighted

What the frequency changes

FrequencyWhat participants experienceUse this when
Once per campaignThe form appears once, then they continue across the Campaign without filling it againYou want a single shared profile step
Once per touchpointThe same form can appear again for each TouchpointYou want the same questions at each Touchpoint in the journey

Before you change an active form

Export answers before major changes

Changing the selected form after responses already exist can make past answers hard to read. Export existing participation form answers before you switch the form or change where it is managed.

If something's blocked

  • The form is turned on but no layout is selected — open Participation Form Configuration and choose a layout from the dropdown.

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