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General activity settings

Fill the attendee-facing appearance, description, location, and display settings for an Activity.

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In this article, you'll configure the shared attendee-facing fields of an event Activity: Appearance, Event Details, Location, and the Advanced UI Settings that affect how slots are shown later.

Prerequisites

Configuration

Open the General tab

Open Build -> Touchpoints, select the Activity, then open General.

This screen groups Appearance, Event Details, Location, and Advanced UI Settings in one place.

Fill Appearance

Start with the attendee-facing basics:

  • Banner Image is required.
  • Title is required.
  • Subtitle is strongly recommended, especially for quick qualifiers such as age range, venue, or session style.

For example, a kids workshop might use a title such as Kids Robotics Workshop, with a subtitle like Ages 8-12 • Saturday at Paris Centre.

Filled Activity General tab showing banner, title, subtitle, description, and location fields

Write the attendee-facing Description

Use the Description field in Event Details to explain what happens during the activity, who it is for, what attendees should bring, or what they should expect on arrival.

A good event description removes uncertainty. For a VIP session, for example, mention the duration, arrival advice, and any limit on companions.

Complete Location

Use Location Area for the written wayfinding cue, then add Location Image for a visual cue.

The two fields work best together. A drop-in activation might say Ground floor, next to the main stage, then show a photo of the booth entrance or nearby landmark.

Review Advanced UI Settings

The bottom section changes how attendees see the schedule later:

  • Hide Activity Schedule Dates Section hides the schedule dates block on the attendee page.
  • Display format for Activity Slot Times lets you show either Start Time Only or Start Time and End Time.

Use the hidden schedule option carefully. It can help for a drop-in activation with one simple CTA, but it is usually less helpful for a workshop or VIP session where attendees need to compare time options.

Save and preview the attendee view

Save the Activity, then preview the attendee-facing page or booking flow.

Check that the banner, copy, location, and slot-time formatting now match the tone of the event you are promoting.

Field reference

FieldWhy it mattersExample
Banner ImageGives the event a clear visual anchor in the attendee flowA hero image of the workshop room, booth, or stage
TitleNames the event clearlyVIP Skin Consultation
SubtitleAdds fast context without forcing people to read the full description20-minute session • Invitation only
DescriptionExplains what happens and what attendees should expectA short paragraph describing the workshop flow and what to bring
Location AreaHelps people find the event inside the venueLevel 2, near the customer lounge
Location ImageShows a visual cue for arrivalA booth photo, store entrance, or wayfinding image
Hide Activity Schedule Dates SectionRemoves the date list block from the attendee pageUseful only when schedule detail would add noise
Display format for Activity Slot TimesControls how each bookable slot is displayedShow both start and end time for fixed-duration VIP sessions

Validation

If this configuration is incomplete, you'll see validation messages before publishing. The most common are:

Validation keyMessageWhat to do
activity.banner.missingActivity '{{activity_name}}' is missing a banner imageUpload a banner image in Appearance.
activity.title.missingActivity title is missingEnter a clear attendee-facing title.
activity.subtitle.missingActivity '{{activity_name}}' has no subtitleAdd a subtitle when attendees need faster context.
activity.description.missingActivity '{{activity_name}}' has no descriptionFill Description in Event Details.
activity.location_area.missingActivity '{{activity_name}}' has no location area specifiedAdd a written wayfinding cue in Location Area.
activity.location_image.missingActivity '{{activity_name}}' has no location imageAdd a helpful photo or visual landmark in Location.
activity.location_image_without_areaActivity '{{activity_name}}' has a location image but no location area textPair the location image with a written location cue.

See Validation & publishing for the full publish workflow.

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