Campaign dates
Set when a campaign opens and closes, its time zone, and the messages visitors see before and after.
The campaign's dates are the outer limits for everything in it: touchpoints, prize slots and event sessions must fit inside. Visitors who come too early or too late see your messages instead.
Set the dates
In Build > General, find Campaign Dates Settings.
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Select the edit button.
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Choose the time zone of the people taking part.
Every date and time in the campaign is read in this time zone.
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Set the Start Date.
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Set the End Date.
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In Text Displayed Before Start Date, write what early visitors see.
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In Text Displayed After End Date, write what late visitors see.
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Select Save.
Both messages are required: publishing is blocked without them. Changes reach visitors when you publish again.
Give a touchpoint its own dates
A touchpoint can open later or close earlier than the campaign, such as one door a day in an Advent calendar. Its dates must stay inside the campaign's: see Touchpoint dates override. If you shorten the campaign, check those touchpoints: publishing refuses dates that no longer fit.
If publishing is blocked
- Before or after message missing: fill in both texts.
- End date before start date: swap them.
- Timezone not recognised: choose one from the list.
- A touchpoint or a prize slot outside the campaign dates: move it inside, or widen the campaign.
A campaign time zone different from your organisation's is only a warning: fine when the campaign targets another region.