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Configure the CTA

Configure the optional CTA title, button label, and external destination URL.

In this article, you'll configure the optional landing page CTA so participants can continue to an external destination after reading the campaign entry content.

Prerequisites

  • The campaign landing page is enabled.
  • You have the external destination URL ready.
  • You only need the CTA if participants should leave the landing page for another website or external experience.

Configuration

Open CTA Section

Go to Landing Page, then open the CTA Section card.

Fill CTA Title

Add CTA Title to explain why the button matters. This title appears above the button and gives the destination context.

Fill CTA Label and CTA URL together

Add the button text in CTA Label, then enter the destination in CTA URL. The URL must start with http:// or https://.

Save and test the destination

Save the CTA, then test the live page. The button opens the destination in a new browser tab.

When to use the CTA

The landing page CTA works best for an external destination such as:

  • a brand website
  • a separate information page
  • a booking or registration page outside the campaign

Do not use the CTA when participants only need to enter an internal Touchpoint. The landing page already routes people into campaign content directly.

Field rules

  • A working CTA should include CTA Title, CTA Label, and CTA URL.
  • CTA Label without CTA URL creates a button that cannot go anywhere.
  • CTA URL without CTA Label leaves the action unclear.
  • CTA Title on its own is not functional.
  • If you do not need a CTA, leave all CTA fields empty or hide the section.

Validation notes

Validation keyMessageFix
landing_page.cta_label_without_urlLanding page CTA has no URL configuredGo to Landing Page > CTA Settings and add a URL
landing_page.cta_url_without_labelLanding page CTA has no label configuredGo to Landing Page > CTA Settings and add a label for the button
landing_page.cta_url.invalidLanding page CTA URL is not a valid URLGo to Landing Page > CTA Settings and enter a valid URL (e.g., https://example.com)
landing_page.cta_title.missingLanding page CTA title is not configuredGo to Landing Page > CTA Settings and add a title to provide context for the call-to-action
landing_page.cta_only_titleLanding page CTA has only title configured without label and URLGo to Landing Page > CTA Settings and add both label and URL, or remove the title if no CTA is needed

See Validation & publishing for how these rules surface before publish.

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