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Configure instructions

Add, reorder, and validate instruction items with an icon, title, and subtitle.

In this article, you'll add, reorder, and refine the instructions shown on the landing page before participants open a Touchpoint.

Prerequisites

  • The campaign landing page is enabled.
  • You know the steps or guidance participants need before they start.
  • You have icon assets ready for each instruction item.

Configuration

Open Instructions Section

Go to Landing Page, then open the Instructions Section card.

Add an instruction item

Click Add New Instruction to create a new item in the list.

Fill Title, Subtitle, and Icon

Every instruction item should include:

  1. a short Title
  2. a supporting Subtitle
  3. an Icon

These three parts work together: the title tells the participant what the step is, the subtitle adds detail, and the icon makes the list easier to scan.

Reorder the list

Use the up and down controls to move items into the sequence participants should follow.

Remove extras and save

Delete any item you do not need, then save and review the final list on the landing page.

Writing guidance

  • Keep the list short enough to scan quickly. In most campaigns, 3 to 5 items is easier to read than a long checklist.
  • Start each item with the action or outcome the participant should understand first.
  • Use the subtitle for the detail that would otherwise make the title too long.

Icon guidance

  • The current icon guidance uses a square asset (400 x 400 px, ratio 1:1).
  • Recommended formats are JPEG and WEBP.
  • Use a consistent visual style across all items so the list feels intentional.

Multi-language behavior

Instruction Title and Subtitle fields can be translated per campaign language. The uploaded Icon is shared across languages.

Validation notes

Validation keyMessageFix
landing_page.instructions.item.title.missingLanding page instruction item {{item_index}} is missing a titleGo to Landing Page > Instructions and add a title for instruction item {{item_index}}
landing_page.instructions.item.subtitle.missingLanding page instruction item {{item_index}} is missing a subtitleGo to Landing Page > Instructions and add a subtitle for instruction item {{item_index}}
landing_page.instructions.item.icon.missingLanding page instruction item {{item_index}} is missing an iconGo to Landing Page > Instructions and add an icon for instruction item {{item_index}}

See Validation & publishing for the full publish-time checks.

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