The customer activation platform.Every interaction becomes a qualified contact. Book a demo

Create a Redirection Smart Link

Create the standard Smart Link used for campaigns, websites, and other web destinations.

In this article, you'll create a Redirection Smart Link, understand each field in the form, and learn when to use it for OmniLab and non-OmniLab destinations.

Prerequisites

  • You can access the Smart Links app.
  • You know which folder should contain the Smart Link.
  • You have the final destination URL ready.

Redirection is the main Smart Link type. Use it when one shared URL or QR code should open:

  • an OmniLab landing page
  • an OmniLab touchpoint URL
  • a booking or registration page
  • a website, PDF, or help page outside OmniLab
  • any other web destination that may need tracking, variants, or future redirect changes

If you need one shared link that routes users to different app stores depending on device, use Create an App Stores Smart Link instead.

The fields you'll set

In the create form, OmniLab groups the setup into Smart Link Details, UTM Parameters, and Variants.

FieldWhat to enterWhy it matters
TitleA clear internal nameHelps your team find the link later
Description (Optional)Extra context, campaign note, or placement detailUseful when similar links exist
TypeRedirectionTells OmniLab you are creating a standard redirect
Smart Link SlugA short public slug such as summer-sale-posterBecomes the public /l/<slug> URL
Destination URLThe page users should reach after the redirectThe actual target of the Smart Link
Enable Expiration DateOptional on/off controlStops the Smart Link after a chosen date and time
Requires LoginOptional on/off controlForces users to sign in before continuing
UTM ParametersOptional tracking values for source, medium, campaign, term, and contentAdds shared attribution to visits coming through the Smart Link
VariantsOptional placement-specific URLs under the same Smart LinkLets you track locations, channels, or creative versions separately

Open the correct folder

Go to the folder where the Smart Link should live, then click Create Smart Link.

Links view inside a folder with Create SmartLink in the header

Set Title, optional Description, choose Redirection, and enter a Smart Link Slug.

For a published printed asset, treat the slug as a stable public address. If you later change the slug, the public URL changes too.

Configure Smart Link form with Redirection selected, Smart Link Slug, and Destination URL visible

Paste the destination URL

In Destination URL, paste the exact page users should open after the redirect.

That destination can be inside OmniLab or outside OmniLab. For example:

  • a campaign landing page
  • a touchpoint URL
  • a retailer campaign page
  • a ticketing or booking flow
  • a product help page

Add optional rules and tracking

Turn on Enable Expiration Date if the link should stop working automatically after a campaign, event, or promotion ends.

Turn on Requires Login if only authenticated users should continue through the Smart Link.

Then use UTM Parameters if every visit from this Smart Link should carry source, medium, campaign, term, or content values.

If you know that different placements need separate reporting, add Variants before you save. Each variant gets its own Variant Name, Variant ID, optional placement-specific tracking values, and its own analytics trail.

Click Save & Activate.

If you return later to edit the Smart Link, the action changes to Save Changes.

Practical examples

OmniLab destination

You publish a prize game landing page and create a Smart Link called back-to-school-window. The window poster prints the Smart Link QR code, not the landing page URL directly. If the final entry page changes later, you update the Smart Link destination without reprinting the poster.

External destination

You run a packaging campaign that should open a retailer's product page. A Redirection Smart Link still gives you a short URL, QR designer, optional variants, and scan analytics even though the destination is outside OmniLab.

Tips for a cleaner setup

  • Keep the slug short and readable.
  • Use one Smart Link per real distribution objective, not per tiny edit.
  • Add variants instead of creating many almost-identical Smart Links.
  • Test the redirect on desktop and mobile before printing.

Default recommendation

When in doubt, start with Redirection. It is the most flexible option for campaign URLs, landing pages, touchpoints, and external destinations.

Was this helpful?

Optional comments help us improve this page for future authors and readers.

On this page