First Come First Served rewards
Hand a limited reward to the first people who claim it, from an offer or across the whole campaign, until it runs out.
A First Come First Served reward has no draw and no ranking: the first eligible claims get it, until the quantity is used up. An Offer Reward always works this way, one per offer. For campaign-wide activity, a Global Reward > First Come First Served does the same with a trigger, set up like an instant win. Here, Lindenhall gives 150 people 20% off at the Food Court, from its Winter Offers Pass.
Create the offer's reward
In Build > Rewards:
-
Select Add New Reward.
-
Select Create an Offer Reward.
-
Select Offer Reward.
-
Under Select an offer, choose the offer.
-
Select Create Offer Reward.
-
On the new card, select Configure.
Name the reward, then fill in Appearance, Reward Quantity and the winner message, as in Create a reward. The quantity is how many people can claim it.
-
Select Save.
Set it on the offer
Choosing the offer in step 4 isn't enough: the offer must also point to its reward.
-
Select the Touchpoints tab.
-
On the Offers Pass, under Available Offers, select the offer.
-
Under Offer Reward, choose the reward.
-
Select Save.
If publishing is blocked
- An offer has no associated reward: set it under Offer Reward, as in steps 9 to 11.
- An offer has multiple rewards configured: each offer takes exactly one reward. Set the one it should give under Offer Reward, and delete any other offer reward made for the same offer.