The customer activation platform.Every interaction becomes a qualified contact. Book a demo

Game participation metrics

Measure Games participation from campaign-level analytics, participant, and ranking views without expecting a separate in-builder reporting panel.

In Games, measurement is mostly campaign-level. Open Studio -> your campaign -> Analytics, choose Start Date and End Date, then click Run. From there, move to Participants or Leaderboard when you need a game-specific answer.

Games reporting is campaign-level

Each game touchpoint feeds the campaign dashboard, participant records, and ranking tools. There is no separate Measure panel inside the individual game builder.

What operators usually want to know

QuestionBest signalWhere to checkPractical note
How many unique players interacted with this game?Active Participants by TouchpointAnalytics -> SummaryUse this rather than campaign-wide Total Participants when you only care about one game in the selected date range.
How many total plays happened, including repeat plays?touchpoint claim counts and All participants dataParticipantsUse this when one person can play more than once.
How many people finished a performance game?ranking rows and Completion TimeLeaderboardAvailable for Memory, Quiz, Form, and Catcher.
How long do sessions take?Completion Time columns and ranking CSVsLeaderboardOmniLab surfaces completion time for supported performance games rather than one universal session-duration card for every game.
Where are people dropping out?compare activity, completions, reward states, and form submissionsAnalytics, Participants, LeaderboardOmniLab does not expose one generic drop-off widget for every game type.

Game-type signals worth checking

Game typeMost useful signal in practiceWhere it showsWhat to do next
luck-based gamesActive Participants by Touchpoint, Total Rewards Won, Total Winners, Total Non Winners, Total EligiblesAnalytics and ParticipantsFilter the participant list by Reward or Touchpoint to explain the totals.
QuizScore, Completion Time, and quiz session detailLeaderboardExport the ranking CSV if you need to calculate averages outside OmniLab.
CatcherScore, Completion Time, and session detailLeaderboardExport the ranking CSV if you need average points or a deeper comparison.
MemoryCompletion Time and session detailLeaderboardUse the ranking CSV to compare faster and slower sessions.
FormCompletion Time, submitted answers, and open-ended responsesLeaderboard and Participation forms dataCombine ranking results with form exports when responses matter to the analysis.
multi-touchpoint game campaignsTouchpoints Ranking, Touchpoints Unlocked, Last Touchpoint DateLeaderboardUse this when progress across several touchpoints matters more than one game's score.

Use filters before you compare numbers

  • In Analytics, always set Start Date and End Date before you read the dashboard.
  • In Participants, filter by Reward and Touchpoint before you interpret reward states or export a file.
  • In Leaderboard, select the right game or Touchpoints Ranking, then use Refresh Rankings before you compare results.
  • If you need a working file rather than a live view, continue to Winner lists & exports.

A practical reading order

  1. Start in Analytics to check date-scoped participation and reward outcomes.
  2. Open Participants to separate unique players from repeat plays and review reward states per person.
  3. Open Leaderboard for Memory, Quiz, Form, Catcher, or Touchpoints Ranking when the question is about completions, performance, or rank.
  4. Export only when the answer needs to leave OmniLab or be reworked elsewhere.

Was this helpful?

Optional comments help us improve this page for future authors and readers.

On this page