Create a challenge rule
Decide how much a shopper must spend to unlock a reward, and whether they can win it more than once.
Set the spend a shopper must reach before a reward unlocks, so the right purchase earns the right prize. Create a winning option first: a rule needs a reward to point to before it can do anything.
Create the rule
Open the rules panel
Go to Configuration, then Rules.
Add a new rule
Click Add Rule.
Name the rule
Fill Rule Name with a clear label that helps your team recognize the rule later.
Point the rule at a reward
Choose the Winning Option this rule unlocks, then add a short Description.
Set the condition
Choose the rule's Type: Total Amount for a spend-based rule, or On Participation (no receipt) to make the reward available as soon as the shopper joins, with no receipt required.
For a Total Amount rule, set Minimum Amount Threshold to the spend target the shopper must reach.
If something's blocked
A few common reasons and how to fix them:
- The rule has no name — add a clear label so the rule is easy to find and manage.
- The rule is missing a description — add a short note explaining what the rule does for anyone reviewing the setup later.
- The rule isn't linked to a reward — open the rule and choose a winning option, so a qualifying shopper has somewhere to land.
- The spend target isn't valid — enter a positive number that matches what you promised shoppers.
Example
For a "Spend €30 and get a coffee voucher" offer:
- Rule Name: Spend 30 EUR
- Winning Option: Coffee Voucher
- Description: Unlock the voucher after one valid basket of at least €30
- Type: Total Amount
- Minimum Amount Threshold: 30.00