Troubleshoot
Fix slug conflicts, variant setup mistakes, and missing analytics.
1 min read
Pinpoint a OmniLab Smart Link problem fast — before you reprint assets or resend links. Use these guides when a OmniLab Smart Link will not save, a variant is not tracking, or analytics looks incomplete.
TroubleshootSlug conflictsResolve save errors caused by a slug that is already being used somewhere else in your organisation.TroubleshootVariant errorsFix duplicate IDs, missing variant parameters, and attribution problems between the main link and its variants.TroubleshootTracking gapsWork through the most common reasons scans or clicks do not appear where you expect them in analytics.