Troubleshoot
Fix slug conflicts, variant setup mistakes, and missing analytics.
Pinpoint a OmniLab Smart Link problem fast — before you reprint assets or resend links. Use these guides when a OmniLab Smart Link will not save, a variant is not tracking, or analytics looks incomplete.
Slug conflicts
Resolve save errors caused by a slug that is already being used somewhere else in your organisation.
Variant errors
Fix duplicate IDs, missing variant parameters, and attribution problems between the main link and its variants.
Tracking gaps
Work through the most common reasons scans or clicks do not appear where you expect them in analytics.