Folders and organisation

Group Smart Links into folders, move and rename them, and disable or delete a link you no longer need.

2 min read

Folders keep your Smart Links findable: one per campaign, place or channel. At Lindenhall, "Autumn campaign", "In-store posters" and "Newsletters" each hold their own links. A folder can sit inside another one.

Create a folder

In Smart Links, open the folder the new one goes in.

  1. Select the folder button next to Create SmartLink.

    Smart Links home with the new-folder button highlighted

  2. Enter the Folder Name.

    Create New Folder window with the Folder Name Food Court, highlighted

    Parent Folder shows where it will go.

  3. Select Create Folder.

    Create New Folder window with the Create Folder button highlighted

  1. On the Smart Link's card, select the three-dot menu.

    Lindenhall app card with its three-dot menu highlighted

  2. Select Move.

    Card menu with Move highlighted

  3. Open Root.

    Move SmartLink window with the arrow next to Root highlighted

  4. Choose the destination folder: here, the new Food Court.

    Move SmartLink window with the Food Court folder selected, highlighted

  5. Select Move.

    Move SmartLink window with the Move button highlighted

Moving a link doesn't change its public address or its QR code. Folders move the same way, from their own menu.

Rename a folder

  1. On the folder's card, select the three-dot menu.

    In-store posters folder card with its three-dot menu highlighted

  2. Select Edit.

    Folder menu with Edit highlighted

  3. Change the Folder Name.

    Edit Folder window with the new Folder Name, highlighted

  4. Select Save Changes.

    Edit Folder window with the Save Changes button highlighted

To delete a folder, choose Delete in the same menu. Empty it first: Smart Links refuses with "cannot delete folder with SmartLinks" or "cannot delete folder with child folders". Two folders in one place can't share a name: "A folder with this name already exists in this location."

  1. On the link's details page, select Disable.

    Smart Link details with the Disable button highlighted

  2. In Disable SmartLink, select Disable.

    Disable SmartLink window with the Disable button highlighted

    Scans then show a "Not Found" page, and the link's badge reads Inactive. The button now reads Enable, to turn the link back on.

  3. On a disabled link's card, select the three-dot menu.

    Inactive Summer sale posters card with its three-dot menu highlighted

  4. Select Delete.

    Card menu with Delete highlighted

  5. In Delete SmartLink, select Delete.

    Delete SmartLink window warning that the action cannot be undone, with the Delete button highlighted

    Deleting can't be undone, and frees the slug for another link. An active link can't be deleted: Smart Links answers "delete smart link not allowed", so disable it first.

On any folder page, search by title or slug, and filter by type (All Types) or state (All States).

Next steps

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