Daily limits on First Come First Served rewards

Hand out a First Come First Served reward a few each day, and choose who can come back tomorrow.

2 min read

Here, Lindenhall's 300 First Come First Served mince pies go out 10 a day, so they last a month instead of a few days. Each person can win one at most, and anyone too late for today's batch gets another chance the next day.

Choose a mode

SettingSomeone who winsSomeone who arrives once today's quantity is gone
One-Time Winner (Permanent)Can't win it againSees Messages for Losers, and can't try again on a later day
One-Time Winner (Permanent), with Allow retry after daily limit reached onCan't win it againSees Messages for Daily Losers, and can try again the next day
Renewable Daily ChancesCan win it again on a later daySees Messages for Daily Losers, and can try again the next day

Whatever the mode, once the total Quantity is gone, everyone after sees Messages for Losers.

Turn on daily limits

  1. In Build > Rewards, select Configure on the reward.

    Mince pie reward card with its Configure button highlighted

  2. Open Reward Quantity.

    Reward settings with the Reward Quantity section highlighted

  3. Turn on Enable daily frequency limits.

    Enable daily frequency limits switched on, highlighted

  4. Check the Daily Quantity, here 10.

    Daily Quantity set to 10, highlighted

    It's how many are given each day, and it starts at 10.

  5. Under Distribution Mode, check that One-Time Winner (Permanent) is selected.

    Distribution Mode with One-Time Winner (Permanent) selected, highlighted

    It's selected by default.

  6. Turn on Allow retry after daily limit reached.

    Allow retry after daily limit reached switched on, highlighted

    This switch only shows with One-Time Winner (Permanent). Renewable Daily Chances always lets people try again the next day.

Tell them to come back tomorrow

  1. Under User Messages, open Messages for Daily Losers.

    User Messages with Messages for Daily Losers highlighted

    It's there once people can try again the next day.

  2. Enter the Title, here "Today's mince pies are gone".

    Messages for Daily Losers with the Title Today's mince pies are gone, highlighted

  3. Enter the Subtitle, here "Play the Winter Quiz again tomorrow…".

    Messages for Daily Losers with the Subtitle filled in, highlighted

  4. Select Save.

    Reward settings with the Save button highlighted

How a day works

  • A day runs from midnight to midnight in the campaign's time zone. It's the Campaign Timezone, in Build > General > Campaign Dates Settings.
  • Each person gets one result a day. After they win or miss out, nothing more happens for them that day. The table above says who gets another go.
  • Only that day's plays count toward the trigger. A reward for playing two games needs both on the same day.

Good to know

  • Unused rewards don't carry over. If only 6 go today, tomorrow still gives 10. The total Quantity caps the whole campaign.
  • Trying again means playing again. The touchpoint must let people play on the next day: check its Restrictions.

If publishing is blocked

  • Reward '…' can be won every day: it can't be part of an exclusive set: a reward set to Renewable Daily Chances can't be in an exclusive set. Choose One-Time Winner (Permanent), or open Exclusive rewards and select Save to take it out of its set.

Next steps

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