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About acquisition forms

Understand what the acquisition form does, when participants see it, and why it stays campaign-level.

In this article, you'll learn what the acquisition form is in OmniLab, when it appears, and why it is managed once at campaign level instead of separately on each touchpoint.

What an acquisition form is

The acquisition form is the shared sign-up and consent form used when OmniLab needs to identify a participant before they continue. In the current product, it is a fixed campaign-level registration flow rather than a per-touchpoint questionnaire.

Participants can be asked for details such as email address, first name, last name, and phone number. Depending on your setup, the form can also display terms text, a marketing opt-in choice, and a follow-up email verification step.

Why it is campaign-level only

Acquisition forms follow a campaign-only model because registration and consent should stay coherent across the whole campaign:

  • the sign-up experience stays consistent from one touchpoint to another
  • the same consent framing is reused across the campaign
  • participant identification is handled in one shared flow instead of several touchpoint-specific variants

Use participation forms for touchpoint-specific questions

If you need extra questions that change from one touchpoint to another, use a participation form. The acquisition form is for shared registration and consent, not touchpoint-specific profiling.

Acquisition form vs participation form

FormMain purposeWhen it appearsScope
Acquisition FormIdentify the participant and manage shared consent copyDuring sign-up or opt-inCampaign Level only
Participation FormCollect touchpoint-specific informationDuring touchpoint participationDisabled, Campaign Level, or Touchpoint Level

How it fits with opt-in

The acquisition form is part of the sign-up and consent experience around opt-in. Use your opt-in settings to decide when consent is required, then use the acquisition form configuration to shape the participant-facing registration copy.

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