About acquisition forms

See what the acquisition form does, when participants see it, and why it stays at campaign level.

Use an acquisition form to identify a participant and collect shared consent at sign-up, so everyone starts the Campaign the same way. This page explains what the form does, when it appears, and why it is managed once for the whole Campaign.

What an acquisition form is

The acquisition form is the shared sign-up and consent step OmniLab uses to identify a participant before they continue. It is a fixed registration flow for the whole Campaign, not a separate questionnaire per Touchpoint.

Participants can be asked for details such as email address, first name, last name, and phone number. Depending on your setup, the form can also show terms text, a marketing opt-in choice, and a follow-up email verification step.

Why it stays at campaign level

Registration and consent should read the same way across the whole Campaign, so the acquisition form is shared rather than set per Touchpoint:

  • the sign-up step stays consistent from one Touchpoint to the next
  • the same consent wording is reused across the Campaign
  • participants are identified in one shared flow instead of several Touchpoint variants

Use participation forms for touchpoint-specific questions

If you need questions that change from one Touchpoint to another, use a participation form. The acquisition form is for shared registration and consent, not Touchpoint-specific questions.

Acquisition form or participation form

FormMain purposeWhen it appearsWhere you set it up
Acquisition FormIdentify the participant and manage shared consent copyDuring sign-up or opt-inCampaign level only
Participation FormCollect Touchpoint-specific answersDuring a TouchpointOff, campaign level, or per Touchpoint

If you just want people to register and consent once, use the acquisition form. If different Touchpoints need different questions, use a participation form.

How it fits with opt-in

The acquisition form is part of the sign-up and consent step around Opt-in. Use your Opt-in settings to decide when consent is required, then use the acquisition form to shape the registration copy participants read.

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