Use the Event Host App on the day

Scan guests' tickets at the door, read each result, and see how full every session is.

1 min read

On the day, staff check guests in from a tablet or a phone with the Event Host App in the browser. Here, Lindenhall's workshop team checks in the Kids' Pottery Workshop.

Before you begin, set the app up and test it on each device: see Set up the Event Host App.

Check guests in

  1. Open the scanner link on the device.

    Event Host App sign-in card with the password field and Submit highlighted on a tablet

    Event Host App sign-in card with the password field and Submit highlighted on a phone

  2. Enter the team's password.

    Event Host App sign-in screen with the password field highlighted on a tablet

    Event Host App sign-in screen with the password field highlighted on a phone

  3. Select Submit. It turns blue once you've typed the password.

    Event Host App sign-in screen with the Submit button highlighted on a tablet

    Event Host App sign-in screen with the Submit button highlighted on a phone

  4. Select the Activity.

    List of Activities with Kids' Pottery Workshop highlighted on a tablet

    List of Activities with Kids' Pottery Workshop highlighted on a phone

  5. Select Scan QR Code.

    Select Check-In Method with Scan QR Code highlighted on a tablet

    Select Check-In Method with Scan QR Code highlighted on a phone

    Allow the camera if the device asks. With several cameras, choose the back one.

  6. Point the camera at the QR code on the guest's ticket.

    QR Code Scanner with a guest's ticket in the camera, highlighted on a tablet

    QR Code Scanner with a guest's ticket in the camera, highlighted on a phone

  7. Read the result before you let the guest in.

    Check-In Successful window with the guest's name and tickets, highlighted on a tablet

    Check-In Successful window with the guest's name and tickets, highlighted on a phone

    Check-In Successful means they're in. Any other result needs a decision: see Check-in statuses.

If a code won't scan, find the guest by email or by session instead: see Manual check-in.

See how full each session is

Open the Activity, then:

  1. Select Slots Availability.

    Select Check-In Method with Slots Availability highlighted on a tablet

    Select Check-In Method with Slots Availability highlighted on a phone

  2. Choose the ticket type.

    Select Ticket Type with Child place (ages 6 to 12) highlighted on a tablet

    Select Ticket Type with Child place (ages 6 to 12) highlighted on a phone

  3. Select the day.

    Slots availability with Saturday, 3 October 2026 highlighted on a tablet

    Slots availability with Saturday, 3 October 2026 highlighted on a phone

    Each session shows its places taken. A full session shows in red.

    Saturday 3 October with the 10:00 session full at 12 of 12 and 14:00 at 8 of 12, highlighted on a tablet

    Saturday 3 October with the 10:00 session full at 12 of 12 and 14:00 at 8 of 12, highlighted on a phone

Next steps

On this page

Check guests inSee how full each session isNext steps