Multi-org access
Switch between assigned organisations in OmniLab Studio and understand what changes when the working context changes.
Move between the organisations you work in without signing out, and know exactly what changes each time you switch. This page explains the organisation switcher and what stays the same across your account.
What multi-org access means
A single OmniLab account can be assigned to more than one organisation. When that happens, the sidebar switcher lets the user move between:
- the current organisation
- the Global organisation, if it is assigned
- other assigned organisations
What appears in the organisation switcher
The switcher groups assigned organisations into the same labels the product uses:
| Switcher section | What it means |
|---|---|
| Current Organization | The organisation you are working in right now |
| Global Organization | The shared governance organisation, shown only if it is assigned and not already current |
| Other Organizations | The rest of the organisations assigned to your account |
What changes when you switch organisation
| What changes | What it means in practice |
|---|---|
| OmniLab Campaigns, templates, and settings context | OmniLab Studio shows the content and settings for the organisation you selected |
| Admin settings surface | Admin users see General Settings when Global is selected, and Organization Settings when a regular organisation is selected |
| Local variables and domain settings | Organisation-specific values change with the selected organisation |
These parts stay the same when you switch:
| What stays the same | What it means in practice |
|---|---|
| Role | Your role stays the same across all assigned organisations |
| Module access | OmniLab Campaigns and OmniLab Smart Links access stay tied to the account |
| Sign-in method | You keep the same sign-in method for the whole account |
Switch organisations in OmniLab Studio
Open the organisation switcher
Use the switcher in the sidebar, just below the OmniLab logo, to review the current organisation, the Global organisation, and any other assigned organisations.
Choose the organisation you want to work in
Select the target organisation from the list. OmniLab Studio switches the working context to that organisation.
Let OmniLab Studio reload the new context
After the switch, OmniLab Studio returns to the main workspace and refreshes the available content for the selected organisation.
Confirm the context before you continue
Before you create, update, or publish anything, make sure the selected organisation is the one that should own the work.
If an organisation is missing from the switcher
Users can switch only between organisations already assigned to their account.
If the organisation you need is missing:
- ask an admin to update your Assigned Organizations
- confirm whether you also need OmniLab Campaigns, OmniLab Smart Links, or both
- see Access request process if the account still needs to be set up
Open tabs stay in sync
If you switch organisation in one tab, other open OmniLab Studio tabs may refresh the next time they become active so the selected organisation stays consistent.
Good to know
- You can switch only to organisations assigned to your account.
- Your role is account-wide, so switching organisation does not change Admin versus Contributor.
- OmniLab Smart Links needs both account access to OmniLab Smart Links and an organisation where OmniLab Smart Links are enabled.
Related
Organisations and scope in OmniLab
Understand the wider scope model behind visibility in OmniLab Studio.
Assign users to organisations
Create or update a user with the right organisations, role, and module access.
Roles and permissions
See what Admin and Contributor access actually changes in OmniLab Studio.