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Multi-org access

Switch between assigned organisations in Studio and understand what changes when the working context changes.

In this article, you'll learn how multi-org access works in Studio, what changes when you switch organisation, and which parts of access stay the same across every assigned organisation.

What multi-org access means

A single OmniLab account can be assigned to more than one organisation. When that happens, the sidebar switcher lets the user move between:

  • the current organisation
  • the Global organisation, if it is assigned
  • other assigned organisations

What appears in the organisation switcher

The switcher groups assigned organisations into the same labels the product uses:

Switcher sectionWhat it means
Current OrganizationThe organisation you are working in right now
Global OrganizationThe shared governance organisation, shown only if it is assigned and not already current
Other OrganizationsThe rest of the organisations assigned to your account

Organisation switcher showing the current organisation and other assigned organisations

What changes when you switch organisation

What changesWhat it means in practice
Campaigns, templates, and settings contextStudio shows the content and settings for the organisation you selected
Admin settings surfaceAdmin users see General Settings when Global is selected and Organization Settings when a regular organisation is selected
Local variables and domain settingsOrganisation-specific values change with the selected organisation

These parts stay the same when you switch:

What stays the sameWhat it means in practice
RoleThe current user role stays the same across all assigned organisations
Module accessCampaigns and Smartlinks access stay tied to the account
Sign-in methodUsers keep the same authentication method for the whole account

Switch organisations in Studio

Open the organisation switcher

Use the switcher in the sidebar, just below the OmniLab logo, to review the current organisation, the Global organisation, and any other assigned organisations.

Choose the organisation you want to work in

Select the target organisation from the list. Studio switches the working context to that organisation.

Let Studio reload the new context

After the switch, Studio returns to the main workspace and refreshes the available content for the selected organisation.

Confirm the context before you continue

Before you create, update, or publish anything, make sure the selected organisation is the one that should own the work.

If an organisation is missing from the switcher

Users can switch only between organisations already assigned to their account.

If the organisation you need is missing:

  • ask an admin to update your Assigned Organizations
  • confirm whether you also need Campaigns, Smartlinks, or both
  • return to Access request process if the account still needs to be provisioned

Open tabs stay in sync

If you switch organisation in one tab, other open Studio tabs may refresh the next time they become active so the selected organisation stays consistent.

Current limitations to keep in mind

  • You can switch only to organisations assigned to your account.
  • The current role is account-wide, so changing organisation does not change Admin versus Contributor.
  • Smartlinks still requires both account access to Smartlinks and an organisation where Smart Links are enabled.

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