How organisation scope works
See how Global and local organisations fit together, and when to split by country, region or venue.
Every campaign belongs to one organisation, and every organisation sits under Global.
| Organisation | What it's for |
|---|---|
| Global | Creating organisations, managing users, shared defaults and scripts |
| Any other | Its own campaigns, settings, variables and subdomain |
Here, Global holds Lindenhall Shopping Centre, Lindenhall Riverside and a set of brand organisations.
Choose the boundary
Give a team its own organisation when it needs its own people, its own links and contact details, its own subdomain, or a different language or timezone.
With one per venue, each shopping centre runs its own campaigns.
- Lindenhall Shopping Centre
- Lindenhall Riverside
- Lindenhall Northgate
One organisation per shopping centre
With one per country, teams, campaigns and reporting follow geography.
- Lindenhall UK
- Lindenhall France
- Lindenhall Spain
One organisation per country
A country team that oversees several venues works across them with one account: see Multi-org access.
What an organisation can take from its parent
| Setting | Inherited? |
|---|---|
| General (name, timezone, language, links) | Yes, with Inherit from parent |
| Notifications (email sender, header and footer) | Yes, with its own Inherit from parent |
| Authentication (participants' double opt-in) | Yes, when set to Inherit: see Double opt-in email verification |
| Variables | No: each organisation keeps its own |
| Domain | No: each organisation sets its own |
| Scripts | Set once, in Global, for every organisation |
Global's General Settings has more tabs than an organisation's Organization Settings: Organizations, Users, Themes, Scripts, Functions and Webhooks are only there.
When you move a template from one organisation to another, check the new organisation's variables, subdomain, language and timezone.