Access request process
Request or provision OmniLab access with the right role, modules, organisations and sign-in method.
New people get into Studio through an admin, who creates their account. Settle these details first, so it's right on the first sign-in.
| Detail | Why |
|---|---|
| The email address they'll sign in with | The account is tied to that exact address |
| Admin or Contributor | See Roles and permissions |
| Campaigns, Smartlinks, or both | Which parts of Studio they'll see |
| Their organisations | Which ones they can switch between |
| Email link or company sign-in | Only if your environment offers both: the admin sets it as Authentication Provider |
The admin creates the account
With those details, the admin adds the user on the Users tab of Global's General Settings: see Assign users to organisations.
Then tell the new user how to sign in: their company sign-in button, or Continue with Email.
Sign in with email
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On the sign-in page, enter your email address.
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Select Continue with Email.
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Open the sign-in link emailed to you, within 24 hours.
Sign in with your company account
On the same sign-in page, select your company's sign-in button, and sign in as you do for your other work tools.
Studio opens on your organisations, with your modules. If it says why you can't get in, see If someone can't sign in.