Organisation settings

Review the General tab fields on an organisation and decide when to keep local values or inherit from Global.

1 min read

Each organisation has a name, a timezone, a language and the links its campaign pages show. Here, an admin checks Lindenhall Shopping Centre's settings.

What the General tab holds

FieldWhat it sets
Enterprise NameThe organisation's name
Notification EmailThe organisation's default email address
Enterprise Timezone, Enterprise LanguageThe defaults for new campaigns
Show Group Information in Campaigns, Show Group Top HeaderWhether campaign pages show the organisation's details and header
Address, the social links, Group CTA Label and Group CTA LinkWhat those campaign page blocks show

For a value with no field here, such as a welcome desk phone number, use Variables.

Change a setting

Choose the organisation in the switcher first. Then:

  1. Select Organization Settings.

    Studio menu, with Lindenhall Shopping Centre in the switcher and Organization Settings highlighted

  2. On the General tab, change the field, here Enterprise Timezone.

    General tab with Enterprise Timezone set to Europe/London, highlighted

  3. Select Save.

    General tab with the Save button highlighted

Open a campaign page that shows these details to check the result.

Inherit from the parent

Inherit from parent, at the top of the General tab, makes the organisation reuse its parent's values. The fields then can't be edited here until you untick it. Untick it for a venue or country that needs its own address, links or timezone.

General tab with Inherit from parent highlighted

The Notifications tab has its own Inherit from parent, for the sender, reply-to address, header and footer of the campaign emails.

Timezone messages when publishing

  • Campaign timezone (…) differs from organization timezone (…): a warning, not a blocker. Keep it if the campaign targets another region. Otherwise, change the campaign's timezone in Build > General > Campaign Dates Settings.
  • Campaign timezone '…' is not recognized: choose a timezone from the list in Build > General > Campaign Dates Settings.
  • Organization timezone '…' is not recognized: set a valid Enterprise Timezone here.

Next steps

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