Organisation domain settings

Set the single OmniLab Pages subdomain an organisation uses, and know what the Domain screen can and cannot do.

Give an organisation its own OmniLab Pages web address by setting its subdomain. Each organisation holds one subdomain, so this screen is for a single value, not a list of several addresses.

What to expect on this screen

Each organisation can store one OmniLab Pages subdomain here. If your setup already uses a shared custom domain, this area shows that domain in read-only form instead of an editable subdomain field.

What you can manage here

CapabilityWhat you can do
Add a subdomainPossible when the organisation does not already have one
Remove a subdomainPossible when a subdomain is already attached
Keep several addressesNot supported from this screen
Edit a shared custom domainNot supported here; it appears in read-only form only

Add or change an organisation subdomain

Open the Domain tab

Switch to the target organisation, then open General Settings or Organization Settings and select Domain.

Add the subdomain if none exists

If the organisation does not already have a subdomain, click Add Subdomain, enter the value, then submit the form.

Domain tab showing the Add Subdomain field

Remove first before replacing

If the organisation already has a subdomain and you need a different one, remove the existing value first. There is no direct replace action.

Verify the final organisation state

After saving, confirm that the organisation shows the expected subdomain or, if relevant, the read-only custom domain.

Validation rules

When you add a subdomain, keep these rules in mind:

  • an organisation can have only one subdomain at a time
  • the subdomain must not already be used by another organisation
  • the subdomain must be unique across your whole account
  • the subdomain must have at least 3 characters

What this page does not do

This screen does not manage:

  • a list of several addresses
  • custom domain setup (your IT or hosting team handles that)
  • security certificates
  • inheriting a domain from a parent organisation

If your account uses a broader custom domain setup, treat it as a separate task handled with your IT team, not something you configure on this organisation screen.

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