Delete an organisation
Remove an organisation you no longer need, and prepare its dependent settings before you delete it.
Remove an organisation you no longer need, after you confirm nothing still depends on it. You delete organisations from the Global organisation's admin area, and there is no separate archive action.
Treat deletion as destructive
Before deleting an organisation, review its users, campaigns, templates, variables, add-ons, and any OmniLab Pages subdomain. Deletion is not a reversible archive step.
Before you delete
Review these items first:
- active campaigns that still belong to the organisation
- users who still need access to that organisation
- templates or integrations that assume the organisation's unique key
- organisation variables that are still referenced
- the organisation subdomain in the Domain tab
Delete the organisation
Switch to the Global organisation
Open the organisation switcher, select the Global organisation, then open General Settings and the Organisations tab.
Open the organisation entry
Find the organisation you want to remove and open its organisation entry in the admin list.
Use the delete action
Run the delete action and confirm it in the modal when you are sure the organisation is no longer needed.
Verify the post-delete state
Check that users no longer rely on that organisation and that any organisation-specific setup has been cleaned up deliberately.
Important limitations
| Limitation | What it means in practice |
|---|---|
| No archive action in the organisation admin screens | If you need to retire an organisation gradually, handle that outside this delete action |
| Domain removal is a separate action | Remove the organisation subdomain yourself; deletion does not do it for you |
| Deletion changes access immediately | Users can no longer select that organisation as a work context once it is removed |
Related
Organisation settings (general defaults)
Review the organisation settings that may need to be migrated or documented before deletion.
How organisation scope works
Understand the role of the Global organisation and other organisations before you remove one.
Create an organisation
Use this when the real need is a new organisation, not a destructive removal.