Receipt statuses
What each receipt badge means in the Receipt Host App, and which receipts leave a session.
Every receipt in a shopper's session carries a badge, and only VALIDÉ (approved) receipts count towards a prize. Above the receipts, a count per badge adds up to a Total.
What each badge means
| Badge | What it means |
|---|---|
| EN ATTENTE (pending) | It passed your rules and waits for your team, with Manual validation |
| VALIDÉ (approved) | It counts towards the shopper's prizes. With Automatic validation, a receipt that passes your rules arrives with this badge |
| REFUSÉ (refused) | It broke one of your rules when it was read, or your team refused it |
| INCOMPLET (incomplete) | The photo didn't show enough to read the receipt |
| DOUBLON (duplicate) | It matches a receipt already sent, and sits apart under Doublons. Opened, it reads EN ATTENTE: trust the Doublons heading |
| INVALIDE (invalid) | The reading failed. It's rare, because a receipt that can't be read usually isn't kept. Its Valider button reads Corriger (correct) and approves it as it is |
| NON SPÉCIFIÉ (not specified) | The app can't show the receipt's status. It's rare |
To decide what to do with a receipt, follow the checklist in Check each receipt. To edit one, see Correct a receipt decision.
Receipts that leave the list
When a shopper sends a new photo of an INCOMPLET receipt, the new one replaces it. The old one disappears from the session. Only incomplete receipts can be replaced this way: a refused or duplicate receipt needs your decision, not another upload.
When the same problem keeps coming back
If your team keeps correcting the same thing, fix the rule instead: see Common acceptance failures. For repeated fraud or misread receipts, see Fraud patterns and OCR issues.