Override decisions

Approve, refuse, or edit a receipt to correct its outcome after a shopper submits it.

Step in and fix a receipt's result when the automatic check got it wrong. Open a receipt and use the action panel to correct most outcomes. This is what makes a receipt challenge workable in real life, where the automatic reading of receipt text (called OCR) is helpful but not perfect.

The three operator actions

Each action does one job:

  • Valider (approve) — forces the receipt to a valid state. Use this when a genuine receipt was wrongly held back or refused.
  • Refuser (refuse) — forces the receipt to a refused state. Use this when a receipt clearly breaks the challenge rules.
  • Modifier (edit) — corrects the store name and amount that were read off the receipt, then re-checks it against your rules. Use this when the reading was wrong but the receipt is real.

What editing actually does

Modifier is more than a cosmetic fix. After you change the store name or amount, OmniLab runs the whole acceptance check again from scratch.

So an edited receipt can land in one of three states:

  • valid — if it passes your rules and validation is automatic
  • pending — if it passes your rules and validation is manual, so it waits for review
  • refused — if the new values still break your rules

Good reasons to step in

  • The reading missed one digit in the amount.
  • A human can clearly read the store name, but the automatic reading got it wrong.
  • A genuine receipt was refused because the reading came back incomplete.
  • A duplicate or invalid result needs a confirmed human decision.

When not to step in

  • The receipt clearly belongs to the wrong store.
  • The amount or date does not meet the published challenge rules.
  • The shopper is deliberately reusing the same proof of purchase.

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