Configure amount rules
Use minimum and maximum spend thresholds inside the receipt acceptance policy.
Use amount rules to set how much a shopper must spend for a receipt to count. They sit under the Amount field requirement and reject receipts that fall below a minimum spend or above a cap you do not want to count.
Set the spend limits
Open the policy
Go to Configuration then Receipt Acceptance Policy.
Turn on Amount
Switch on Amount under Field Requirements.
Set a minimum spend
Fill in Min Amount when the campaign requires a minimum spend.
Set a maximum (optional)
Fill in Max Amount only when you want to cap the eligible basket.
When to use this: add a cap to keep out unusually large wholesale or bulk receipts.
Which limits to set
| Goal | What to set | Use this when |
|---|---|---|
| Unlock a gift after a purchase | Min Amount only | The reward depends on a minimum spend. |
| Keep out wholesale or bulk receipts | Min Amount and Max Amount | Very large receipts should not qualify. |
| Proof of purchase, any amount | Amount required, no min or max | You only need to confirm a purchase happened. |
If you just want shoppers to reach a spend threshold, set Min Amount and leave Max Amount empty.
Example
A campaign that says "Spend at least 20 EUR at a partner store" usually needs:
- Amount required
- Min Amount set to 20.00
- no Max Amount, unless the campaign caps eligibility
If receipts are being rejected on amount
A few common reasons and how to fix them:
- The minimum and maximum are reversed — make sure the minimum is lower than the maximum. If you only need a minimum, leave the maximum empty.
- The minimum is too high — a threshold well above what shoppers usually spend lets very few receipts qualify. Check it against your public campaign promise.
Recommendation
Keep the amount rule in step with both your public campaign copy and the threshold in your Rules. If the Reward unlocks at 20.00, the policy should not quietly accept 5.00 receipts.