The customer activation platform.Every interaction becomes a qualified contact. Book a demo

Configure amount rules

Use minimum and maximum spend thresholds inside the receipt acceptance policy.

Amount rules live under the Amount field requirement. They let you reject receipts that are below a minimum spend or above a maximum value that should not count for the challenge.

Configure the amount block

  1. Open Configuration -> Receipt Acceptance Policy.
  2. Turn on Amount in Field Requirements.
  3. Fill Min Amount when the campaign needs a minimum spend.
  4. Fill Max Amount only when the challenge should cap the eligible basket.

Common patterns

GoalTypical setup
Unlock a gift after a purchaseMin Amount only
Exclude unusually high wholesale or bulk receiptsMin Amount + Max Amount
Pure proof-of-purchase challengeAmount required, but no min/max range

Example

A campaign that says "Spend at least 20 EUR at a partner store" usually needs:

  • Amount required
  • Min Amount = 20.00
  • no Max Amount unless the campaign explicitly caps eligibility

Validation messages to watch

Validation messageWhat it means
Receipt game '{{touchpoint_name}}' has invalid amount range (min: {{min_amount}}, max: {{max_amount}})The minimum is greater than or equal to the maximum.
Receipt game '{{touchpoint_name}}' has very high minimum amount ({{min_amount}})The threshold may be so high that normal shoppers rarely qualify.

Recommendation

Keep the amount rule aligned with both the public campaign copy and the rule threshold used in Rules. If the reward unlocks at 20.00, the policy should not quietly accept 5.00 receipts.

Was this helpful?

Optional comments help us improve this page for future authors and readers.

On this page