Touchpoint URLs & slugs

How a campaign's web addresses are built, which one to share for each use, and where Studio shows them.

2 min read

Every link to a campaign starts from the same address: your organisation's domain plus the campaign's Campaign Public Link. For the Winter Games Arcade that's https://demo.topage.co/lindenhall-winter-games. Touchpoints, spaces and tracking are added at the end, so they never need an address of their own.

LinkLooks likeOpens
Campaign…/lindenhall-winter-gamesThe landing page, if it's on
Touchpoint…/lindenhall-winter-games?c=a315One touchpoint directly, here the Winter Wheel
Space…/lindenhall-winter-games?s=a6afOnly a space's touchpoints: see QR codes
TrackedAny of these plus utm_source and utm_medium, after ? on the campaign link or & on the othersThe same page, attributed to a channel in your analytics

Share a touchpoint link to send people straight into it, from an email, an ad or a kiosk: a campaign with one touchpoint needs nothing else. Share the campaign link only when a landing page presents several touchpoints. If your plan includes Smart Links, a printed Smart Link can change destination later.

In Build > Touchpoints on a published campaign:

  1. On the touchpoint, select Share.

    Winter Wheel card with its Share button highlighted

  2. Copy the first link: it opens the touchpoint directly.

    Share Links window with the direct link to the Winter Wheel highlighted

The next three links add tracking for Facebook, Instagram and TikTok. ID shows the part after the domain.

Share Links window with the Facebook, Instagram and TikTok links highlighted

If the campaign has a landing page, select Landing Page. The address sits under the title, with a QR code button beside it.

Landing Page editor with the campaign address and its QR code button highlighted

The readable part of every link is set when the campaign is created, in lowercase letters, numbers and hyphens. To check it, select Campaign Properties at the top of the campaign.

Campaign Properties with the Campaign Public Link lindenhall-winter-games after the domain, highlighted

The public link can't change once the campaign exists

Choose it carefully. To use a different one, duplicate the campaign and give the copy a new link.

OmniLab writes the ?c= and ?s= codes itself: don't edit them by hand. If a kiosk or scanner adds its own parameters, leave the rest of the address as it is.

Next steps

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