What your identity team provides

Gather the details OmniLab needs to trust your identity system, before anyone starts configuring.

2 min read

Collect these before your first configuration call. SSO projects rarely run late on the technical work. They wait on one value from a team nobody asked.

Who to involve

  • Whoever administers your identity system (Microsoft Entra ID, Salesforce, Okta or similar). They need permission to register a new application, and they're often not the person who uses it.
  • Your Customer Success Manager, who turns on SSO for your environment.
  • Whoever decides which colleagues get which access in Studio.

What to collect

WhatWhy it's neededWho has it
Your identity provider and how it's hostedDecides which setup appliesYour IT team
The application registration in your identity systemWhat OmniLab authenticates againstYour identity administrator
The sign-in addresses people return toYour identity system refuses any address not on its listAgreed with OmniLab
Which user attributes are shared at sign-inDecides what OmniLab knows about a personYour identity administrator
The email domains in scopeDecides who SSO applies toYou

The field names differ by provider. Connect your identity provider lists them for Microsoft Entra ID, Salesforce Marketing Cloud and another OAuth 2.0 provider.

Decide before you configure

Who's in scope. All colleagues, or one department first? A staged rollout is easier to reverse.

How existing accounts move over. Colleagues who sign in by email today are moved one account at a time, with their Authentication Provider. The email on their Studio account must exactly match the one your identity system returns. If it doesn't, sign-in fails with User not found.

Who can sign in if SSO breaks. Keep at least one administrator on email sign-in: their Authentication Provider stays on email, and your Customer Success Manager keeps email sign-in on for your environment. Otherwise an outage at your provider locks everyone out of Studio too.

Test that access removal works

The main benefit is that disabling someone's company account removes their Studio access. Check with your identity team that this happens in your setup. Auditors ask about it, so test it rather than assume it.

Next steps

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